Refund Policy

Return & Refund Policy

Thank you for shopping at Little Yellow Crayon. We appreciate your business and want to ensure you're fully satisfied with your purchase. If, for any reason, you're not completely happy with your purchase, please review our return and refund policy below.

Return Window

You can return your purchased items within 30 days of receiving the order.

Return Conditions

To be eligible for a return, your item must:

• Be unused and in the same condition

• Be in the original packaging

 Return Process

To initiate a return, please email us at info@littleyellowcrayon.com. We will provide you with instructions on where to send your return. 

Customers are responsible for the cost of return shipping. However, if the item is defective, damaged, or if you received the wrong item, we will cover the return shipping cost. In such cases, please contact us immediately & we will assist you.

Please do not send your purchase back to the manufacturer.

Refunds

Once we receive and inspect your returned item, we will send you an email to confirm its receipt and notify you about the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your original payment method. Please note it can take some time for your bank or credit card company to process the refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange your item for the same product, please contact us at info@littleyellowcrayon.com.

Late or Missing Refunds

If you haven't received your refund yet, first check your bank account again, then contact your credit card company or payment provider. It may take some time before your refund is officially posted.

If you've done all of this and you still have not received your refund, please contact us.